1xbet Support

1xbet is a reputable and licensed sports betting and casino gambling site offering its services to customers from Bangladesh. One of the key factors driving customer demand for 1xbet’s services is the quality and timely support service assistance for any issues that may arise. 1xbet support service is a staff of highly qualified professionals who are well-versed in all aspects of the company. It works 24/7 to help customers from Bangladesh with any problems or queries.

Introduction to 1xbet Support

1xbet customer support review

The Support 1xbet team is made up of professionals who have full knowledge of the platform. Their main task is to provide timely assistance in solving any questions or problems arising regarding the user’s account, deposit and withdrawal transactions, bonuses and promotions, betting, casino games, affiliate program, mobile apps, or any other issues. Support specialists can solve a wide range of problems and advise players on any questions related to the company’s activities.

The 1xbet customer support service works 24/7, is multilingual, and responds to customer queries as quickly as possible, which fully ensures user satisfaction.

How to Contact 1xbet Support

How to contact online support

Bangladeshi customers of the 1xbet platform can contact 1xbet support via various support channels, including live chat, email support, 1xbet helpline, and social media contact. 

  • Live Chat: 24/7 via the dialogue box on the official website or mobile app;
  • Email (general questions): [email protected]
  • Email (technical support): [email protected]
  • Phone: +44 127 325-69-87;
  • Social Media: Telegram, Twitter, WhatsApp;
  • Head Office;
  • Site Form: In the Contact Us section.

Regardless of the method you choose, you won’t have to wait long for a response from the specialists, and any problem that arises will be solved.

Support Services

Customer support service with various communication options

Every day 1xbet customer support receives thousands of queries from Bangladeshi users. The support team is dedicated to their work, so none of the incoming queries are left unresolved. We offer you to familiarise yourself with the contact details, as well as to get guidance on how to contact the specialists in any of the available ways.

Live Chat

Applying via live chat 1xbet is the fastest way to contact support operators and is more suitable for questions that do not require detailed consideration. By using this method, the response time is almost instantaneous. To use this method, on the official website or in the mobile application you need to click on the green dialogue icon located in the bottom right corner of the page. In the window that appears, state the essence of the problem or ask a question, as well as attach screenshots if you wish. After submitting your request, a support employee will review your request and contact you for further dialogue within a few seconds.


The 1xbet email address is suitable for questions that require detailed consideration. 1xbet has several email addresses depending on the subject of your inquiry. For example: general questions, technical support questions, security questions, partnership questions, financial department questions, payment and transfer questions, public relations and advertising, and some others. 

When sending a letter to one of the e-mail addresses, you should be as detailed as possible. If you wish, you can also attach screenshots so that the specialist can study your question and help you faster. All user requests are processed in the order in which they are received. On average, when using email, the time to receive a response from a specialist is 1 hour.

Phone Number

1xbet helpline Bangladesh is available for users who prefer to immediately solve a problem or consult with a support operator. This method is convenient when it is impossible to describe the problem in detail in a text. When calling the 1xbet support hotline, no charge will be deducted from your mobile account balance, as the call is free of charge worldwide. In addition, as with the previous methods, the hotline is available around the clock, which will help to solve any urgent issues that prevent you from fully utilising the platform’s services.

Social Networks

Apart from the above-mentioned ways, you can contact the support team via social networks and messengers such as Twitter, Telegram, WhatsApp, and some others. If you prefer this method, then contact the experts using the following contact information:

  • 1xbet Telegram group: @bot1xbetBot;
  • 1xbet WhatsApp number BD: +35795764426;
  • 1xbet Twitter: 1xbet_Support;
  • Imo: One-x-bet Support;
  • Signal: -95764426~1xbet Support.

Whether contacting 1xbet WhatsApp number, Twitter, or any other social media contact, users from Bangladesh can expect fast and efficient assistance.

Head Office

Paper letters of complaint, feedback, enquiries and questions can be sent to 1xbet head office at Bonnal Limited, 12A, Theklas Lesiotis Street, Limassol, Cyprus.

Account Assistance

Help with maintaining a 1xbet personal account

To avoid problems with creating and managing your 1xbet account, we recommend that you enter all the necessary information in the blank fields of the registration form when registering. Make sure that your password is strong and cannot be easily guessed. When creating your account password, use a combination of letters, numbers and special characters. 

If you forget your account password, use the “Forgot Password” button to recover your password. To ensure account security, we recommend that you change your password regularly and do not share this information with others. Two-factor authentication will also provide you with an additional level of protection for your account. In case of any problems with account management, please contact 1xbet customer support specialists for assistance.

Betting Support

To avoid problems when betting on sports, we first recommend that you visit the Terms and Conditions section where you can read the rules and restrictions on betting on individual sports. 

If you have problems placing a bet, make sure that you have enough funds in your account to pay for the bet and that you are not in breach of the betting limits. Odds are also an important part of placing a bet, as they determine your potential winnings. If you don’t understand how odds work, contact 1xbet support operators for detailed explanations in any of the available ways.

Payment and Withdrawal Help

Assistance with payment methods

To limit yourself from problems related to depositing or withdrawing funds, first of all, study the 1xbet rules regarding financial transactions. Familiarise yourself with the minimum and maximum deposit and withdrawal limits, available payment methods, and transaction processing times. Please note that withdrawals are only available to users with verified accounts, so please confirm your identity with the appropriate document before requesting a withdrawal.

Frequently Asked Questions (FAQ)

  • Can I contact 1xbet support via the mobile app or the mobile version of the website?

    Yes, you can. The mobile software is identical to the functionality and features of the desktop version, so you can contact 1xbet support via your smartphone using any of the available contact methods.

  • In which language can I contact 1xbet Support in Bangladesh?

    The 1xbet support team is multi-lingual as it serves customers from more than 50 countries around the world. Customers from Bangladesh can contact Bengali, English, or any other language.

  • How many times a day can I contact the 1xbet support team?

    In 1xbet there is no limit on the number of times users can contact the support team.

  • What should I do if my appeal to 1xbet support via email has not been dealt with?

    1xbet support operators consider all email requests on a first-come, first-served basis. As soon as it is your turn, a specialist will reply to you immediately. For a faster response, we recommend you use the Live Chat function.

  • Is there a charge for calling the 1xbet customer support hotline?

    Calls to the 1xbet customer support hotline are free of charge worldwide.